About Us


Open Box is your most trusted partner for manufacturer inspection. Based in the Muar district in the state of Johor, Malaysia, we provide inspection as a third party agency on behalf of customers. Utilizing our many years of accumulated inspection know-how, our manufacturing inspection support services offer tangible results in response to customers’ requests. Our primary services include manufacturing inspection services, product sourcing and vendor development.

Open Box is an offshoot of Grossman Products (also known as PSI) which has been serving United States importers of furniture since 1988. The main services PSI provide to its customers including product design and specifications.

Inspection reports are presented in pictorial form. The report comprises mainly photos as we believe that a picture is worth a thousand words. We uphold the belief that the reports presented to our clients should be easier to read and understand and straightforward to the points.

We see integrity as an important trait of our company. At Open Box, we do not discuss our client’s products, quality issues and or any other sensitive matters with anyone outside the scope we have been entrusted with.

Through research and development, Open Box draws on the latest developments in the furniture industry, contributing to the delivery of safe and compliant products through professional practices


To become the preferred solution provider for local, regional, and international customers and the partner of choice for manufacturing inspection services.


To meet the needs of local and international markets, providing quality services conforming to industry practices and continuous process improvement.

Trusted by the best